Residential Review Process & Policies

USC Housing and Hospitality Services Contract & Living Agreement

 

Residential Education Review

Residential Education Review has been established to address violations of USC Housing policies outlined in the Housing & Hospitality Services Contract & Living Agreement. Residential Education Review is conducted by a Residential Education staff member and is a process which utilizes procedures in lieu of the procedures contained in the USC Student Handbook (SCampus.)

The Residential Education Review process should be informal, fair, and expeditious. The procedures of criminal and civil courts do not govern Residential Education Review proceedings and formal rules of evidence are not applicable. Deviations from prescribed procedures will not invalidate a proceeding or decision, unless significant prejudice to a student or to the university may occur.

The Residential Education Review process uses the preponderance of the evidence (more likely than not) standard when determining whether or not a student is responsible for violating USC Housing policy.

Questions concerning Residential Education Review should be addressed to the Office for Residential Education or the Office of Student Judicial and Community Standards (SJACS). Please note that each situation is handled individually and that some of the procedures outlined below may not be necessary in every case.


Residential Education Review Process

  1. The Office for Residential Education receives information regarding an alleged violation of USC Housing policy.
  2. The Residential Education Review process begins with an email sent by a Residential Education staff member to the student’s USC email. This email contains information about the alleged USC Housing policy violation and a request is made for the student to schedule an appointment with the Residential Education staff member within 3 business days from the date of the letter.
  3. The student schedules a meeting with the Residential Education staff member to discuss the alleged Housing policy violation.*
  4. After meeting with the student, the Residential Education staff member makes a decision based on the conversation with the student and based on the information that was included in the incident report.
  5. The outcome of the meeting is emailed to the student and this email may include instructions on how to complete any sanctions.
  6. The decision may be appealed within 3 business days from the date on the outcome letter.

* The Residential Education staff member will collaborate with the Disability Services Programs office to best support the student’s needs should the student require any disability related accommodations or auxiliary aids and services.


Procedural Rights

The student has the following rights in the Residential Education Review process:

  1. To receive notice of the alleged violation of USC Housing policy.
  2. To attend a meeting with a Residential Education staff member.
  3. To review the Incident Report concerning the alleged violation of USC Housing policy during the meeting.
  4. To appeal the outcome of the process.
  5. At all steps of the initial review and in preparing an appeal, the student may have an adviser of their choice present. The adviser may be a practicing attorney only for cases in which criminal charges are pending or the recommended sanctions include expulsion, suspension, revocation of degree or revocation of admission. Advisers must request and review a copy of guidelines for their role in the respective review process from the Office of Residential Education prior to the meeting in question. In all reviews, whether or not an adviser is present, the primary conversation shall be with the student.

Community Accountability

Policies found in the USC Housing & Hospitality Services Contract & Living Agreement reflect the values of the Office for Residential Education. These policies were established to uphold the mission to foster the holistic development of residential community members.

As a member of the USC Housing community, it is your responsibility to familiarize yourself with these policies and to abide by them. Violation of policies jeopardizes your housing contract, violates the University Student Conduct Code 11.50A, and may result in University sanctions or legal prosecution.  These policies apply to all USC Housing students and their guests when they are in any of the USC Housing and/or Residential Dining facilities and are also enforceable while participating in USC Housing and Residential Education sponsored activities on or off campus. Please consult USC Housing or the Office for Residential Education should you have any questions regarding the policies outlined in the Housing & Hospitality Services Contract & Living Agreement.


Complicity

Part of being a responsible resident in USC Housing includes an awareness of their surroundings. Students that observe a policy violation are expected to either remove themselves from the situation or to take proactive steps to prevent the policy violation from occurring. Failure to do so may result in being charged for the policy violations.


Sanctions

Sanctions may be assigned if a student is found responsible for violating a USC Housing policy. Details of the sanction can be found in the outcome letter that is sent to the student’s USC email. Some sanctions require action to be taken by the student. Instructions and deadline for completion of a sanction is included in the outcome letter.

Sanctions assigned through Residential Education Review are educational in nature and intent is to reinforce the expectations the university places on residents of USC Housing. Examples of Residential Education Review sanctions include: Housing Warning, Housing Disciplinary Probation, Loss of Privilege, Deferred Housing Removal, Housing Removal, Educational writing assignments, online alcohol educational modules etc.

Failure to adhere to the terms of the sanction may result in additional sanctions and a referral to the Office of Student Judicial Affairs and Community Standards. In addition, a registration hold may be placed on the student’s records which will prevent the student from performing registration transactions.

Registration holds will remain in effect until the sanction has been completed or until it is determined that sufficient progress towards completion of the sanction has been made. Questions regarding holds should be sent to the Office for Residential Education.

Please be advised that registration holds may take up to 3 business days to be removed as the Residential Education staff member must first verify that the sanction has been either completed satisfactorily or that demonstrated progress towards sanction completion has been made.


Appeals

If you would like to appeal a decision, you must file a written notice of appeal to the Assistant Director of Residential Community Standards. The appeal must be submitted to the Office for Residential Education (STU200) within 3 business days from the date on your Outcome Letter.

A decision may be appealed for the following two reasons only: (1) New evidence has become available which is sufficient to alter the decision and which the appellant was not aware of or could not have reasonably obtained at the time of the original hearing. (2) The sanction imposed is excessive or inappropriate.

Your appeal letter must state supporting arguments for the grounds cited above.  Supporting documentation and any other relevant information may be submitted along with your letter.


Access to Records

If the student wishes to review the Incident Report regarding the alleged violation of USC Housing policy, the student must make a written request to do so 24 hours in advance of the day they wish to review the report. Written requests may be submitted by email to the Residential Education staff member assigned to the report.


Confidentiality

The Office for Residential Education is committed to respecting the right to privacy of each student involved in the Residential Education Review process. A Confidentiality waiver must be completed and signed by the student before the matter can be discussed with others.

Confidentiality Waiver

Guidelines for Student’s Advisor


FERPA Information

The University of Southern California maintains the privacy of student education records and allows students the right to inspect their education records consistent with the requirements of the Family Educational Rights and Privacy Act of 1974 (FERPA).

It is the University’s intention and practice that the policy and procedures observe students’ privileges and obligations as independent, responsible, adult members of the University community to the fullest degree possible allowable within the requirements of FERPA.