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Associate Director for Residential Operations

The Associate Director for Residential Operations is responsible for the direct supervision, training, and evaluation of 3 Assistant Directors (ADs) and the indirect supervision, training, and evaluation of the Area ADs, Residential Community/College Coordinators (RCCs), Graduate Residential College/Community Coordinators (GRCCs), Graduate Assistants, and Resident Assistants. In addition to the essential duties listed, the Associate Directors provide overall vision and leadership in the development of a robust academic and social environment for residents, while creating and maintaining a high level of safety, security, and well-being for all residents.

Essential Duties and Responsibilities
  1. Oversee five major areas of residential operations including
    • Residential Community Standards (judicial)
    • Care, Crisis, & Mental Health
    • Selection & Training
    • Emergency Response & Duty System
    • Assessment Initiatives
  2. Supervise, train, and evaluate 3-4 Assistant Directors (ADs)
  3. Indirectly supervise, train, and evaluate the RCCs, GRCCs, graduate assistants and Resident Assistants.
  4. Manage, track, and coordinate the reconciliation of the Assistant Director’s budgets, totaling approximately $1m+
  5. Participate in a 24/7 on-call duty and emergency response system for the entire USC population of 44,000+ students
  6. Serve as an appeals and judicial hearing officer within the Residential Review process and campus judicial process
  7. Provide vision and oversight for Residential Education committees
  8. Maintain individual meetings with Assistant Directors in your areas
  9. Provide advice, support, assistance and referrals to all Residential Education staff as well as residents
  10. Provide resources and support for the Residential Education programs, services, and support systems
  11. Serve on divisional committees or task forces
  12. Assist with the future planning and maintenance of residence halls in cooperation with USC Housing
  13. Maintain a weekly work schedule with periodic weekend and night commitments
  14. Other duties as assigned by the Senior Director for Residential Education
  • Education: Master’s degree in College Student Personnel, Higher Education/Student Affairs or Human Services field is required.
  • Work Experience: minimum of six years of post-Master work experience
  • Supervision Experience: minimum of six years of supervisory experience
  • Salary: commensurate with experience
  • Live-In Accommodations: furnished 2 bedroom apartment and partial meal package
  • Benefits: full USC benefits including medical, dental, vision, and retirement
  • Pets: allowed to have one dog or cat (see pet policy)
  • Professional Development: we believe professional development (both professional and positional) is very important
    • Funds: $1,500/year
    • ResEd committees: opportunity to chair multiple ResEd committees
    • Divisional committees: opportunity to participate on Student Affairs committees

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